EFFECTIVE AS FROM JUNE 15, 2016
Contact us with questions or disputes
Thank you for using Benchly’s Beyond Legal Research platform. If you have questions or complaints regarding our Data Use Policy or practices, please contact us by mail at 1400 Broadfield Blvd. Suite 600, Houston, TX 77084. Anyone may also contact us through this support page.
The information in the web site is subject to change from time to time, without notice, as deemed appropriate by Benchly.
It is Benchly’s policy to collect the least amount of personally identifiable information required to complete a business transaction. In some sections of our site, we ask for general contact information such as name, address, phone, email address and some other pertinent information. From time to time, we ask for other information, for example when submitting a service application or paying membership fees.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Benchly may collect and use Users personal information for the following purposes:
– To improve customer service
- Information you provide helps us respond to your customer service requests and support needs
– To improve our Site
- We may use feedback you provide to improve our products and services.
– To process payments
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. We utilize a compliant third-party to capture and process credit card information. We do not capture or maintain credit card information on our servers.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on March 11, 2017.